Send Me Your Prospectus and I'll Have a Look

 

“Send me your prospectus and I’ll have a look.”

I hear that quite often when I'm talking to someone about developing people. And it got me to thinking, “what happens if we turn that conversation around?”

Instead of starting with a training course, start with the person - What does this business need this person to be able to do that they cannot do or do properly, today?

It sounds like a simple question, but it changes everything. Because now we're not looking for a course. We're looking for a capability - What does the business need Mary to become capable of doing? Why does it matter, and, what will it be worth to the business when she can do it?

And what will it do for Mary?

Because I think there should be two returns on every investment we make in developing somebody ... Read full article